If the TWSE discovers that a TWSE listed company or TWSE secondary listed company has failed to publish any material information required under Article 4 or Article 5, and the TWSE deems it necessary, it may make inquiries by facsimile, telephone, or e-mail of the spokesperson or acting spokesperson of the abovementioned company, the litigious or non-litigious agent of the TWSE primary listed company, or the TWSE secondary listed company's agent in the ROC, who shall provide an explanation for each matter under inquiry, and shall input the explanations into the TWSE-designated Internet information reporting system within the time limits under the following subparagraphs. This provision shall not apply if the TWSE listed or TWSE secondary listed company is rendered by any circumstance that is not attributable to itself unable to input the explanations within the prescribed time limits, and an extension has been approved by the TWSE:
An investor may make a written inquiry to the TWSE, with supporting documentation attached, concerning any failure by a TWSE listed company or TWSE secondary listed company to duly publish material information, and the TWSE may use the original inquiry or a summary of it to make inquiries of the company during regular business hours.
- If the company receives the inquiry from the TWSE at or before 5 pm on a given trading day, it shall input explanations of the material information immediately and in any event no later than two hours after notice.
- If the company receives the inquiry from the TWSE after 5 pm on a given trading day or on a regular holiday, it shall input explanations of the material information immediately and in any event no later than two hours before the beginning of trading hours on the trading day following notice.
- In case of emergency or a material incident, explanations shall be input within the time limit prescribed by the TWSE.