| Article 9 |
(Management of interruption and termination of cloud services)
- A cloud service user shall establish an appropriate emergency response plan to reduce the risks of interruption of services in cloud operation.
- When terminating or ending a contract of operation, a cloud service user shall ensure the services can be successfully transferred to another cloud service provider or migrated back to the user for self-operation.
- After termination of services, a cloud service provider shall delete or destroy all archived data (such as images of a virtual machine, storage space, cache space, backup media, client information or sensitive information) and shall provide the proof of a full deletion of data.
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