Article 39
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(Control and management of identity verification of telephone trading)
- When providing telephone trading services, an organization shall establish the identify verification procedure (e.g. voice password, randomly generated initial password or information unrelated to identity as agreed with the party) to prevent unauthorized uses of the services by a person other than the account owner.
- When a client is giving the authorization via voice services, the relevant telecommunication service provider should be asked to display the caller’s number so as to record the incoming telephone number.
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