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How to request information:
- Submit a request in person to the Taiwan Stock Exchange Corporation (TWSE):
- An adult applicant shall visit the TWSE with his or her original National ID, complete and submit the Application (as in Schedule 2), Statement of collection, processing, utilization of personal information (as in Schedule 3), and provide such supporting documents as stated in the Application. Upon verification of the above, the TWSE will keep and archive these documents for further use.
- If the applicant is a minor, a person declared by a court to be under guardianship, an overseas Chinese or foreigner or a Mainland individual, the regulations of Article 3, paragraph (1), subparagraphs b, c and d of the Taiwan Stock Exchange Corporation Procedures for Investors to Request Account or Transaction Information at the Centralized Securities Exchange Market shall be referred to for documents to be submitted for review and verification.
- If an adult applicant is unable to submit the request in person, he or she may appoint an agent to act on his or her behalf.
- The agent shall visit the TWSE with his or her original National ID as well as the applicant's original National ID, complete and submit the Application (as in Schedule 2), applicant's Power of Attorney (as in Schedule 4), with the photocopy of the front side of the agent's National ID properly glued on, applicant's and agent's Statements of collection, processing, utilization of personal information (as in Schedule 3), and provide such supporting documents as stated in the Application. Upon verification of the above, the TWSE will keep and archive these documents for further use.
- If the applicant is a minor, a person declared by a court to be under guardianship, an overseas Chinese or foreigner or a Mainland individual, the regulations of Article 3, paragraph (2), subparagraphs b, c and d of the Taiwan Stock Exchange Corporation Procedures for Investors to Request Account or Transaction Information at the Centralized Securities Exchange Market shall be referred to for documents to be submitted for review and verification.
- If an adult applicant is unable to submit the request in person to the TWSE, he or she may visit the securities broker in person with his or her original National ID to have the broker to verify his or her identification, complete and submit the Application for information about decedent (as in Schedule 2), Statement of collection, processing, utilization of personal information (as in Schedule 3), and provide such supporting documents as stated in the Application for further action.
- If the applicant is a minor, a person declared by a court to be under guardianship, an overseas Chinese or foreigner or a Mainland individual, the regulations of Article 3, paragraph (3), subparagraphs b, c and d of the Taiwan Stock Exchange Corporation Procedures for Investors to Request Account or Transaction Information at the Centralized Securities Exchange Market shall be referred to for documents to be submitted for review and verification.
- The securities broker shall appoint a registered and licensed salesperson to verify the identity of the applicant and the application documents before issuing the Certificate (as in Schedule 5). The broker shall send a formal letter, enclosed with the original Application, original Certificate, the applicant's original Statement of collection, processing, utilization of personal information (as in Schedule 3), and such supporting documents as stated in the Application, to the TWSE to make the request.
- The applicant shall provide a pre-paid return envelope for registered mail to be used by the TWSE to mail the requested information directly to the applicant.
- If the applicant in paragraphs (1) to (3) is a person declared by a court to be under assistance, according to which the person is generally prevented from accessing securities account or transaction information, the TWSE or securities firm may request a written consent by his or her assistant. If, however, the applicant refuses to provide the consent, the TWSE may decline his or her request.
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