A broker must receive an order placed by a principal or principal's agent by means of letter, telegraph, telephone, electronic trading, or placed in person, before the broker may fill out and print the trading order form prescribed under Article 87 of the Securities and Exchange Act in order to execute a trade. The term "electronic trading" means trading by use of telephone voice menu system, the Internet, dedicated line, closed dedicated network, or other electronic trading method approved by this Corporation.
An agent must first obtain a power of attorney from the principal before trading on his behalf or signing trading documents.
The securities broker shall not be liable for errors that occur when the principal or his agent places a trading order by telephone when such errors are not attributable to the broker.
A securities broker is prohibited from using computer-assigned group codes to handle securities trading orders, and is required to prepare order tickets and trading records in one of following ways, depending on how the trading order is placed:
When a securities broker receives a trading order in non-electronic form and fills out the order ticket in electronic form, or when it receives a trading order in electronic form, it shall print out records of such trading orders in chronological sequence, which shall be signed or sealed after market close by the securities broker personnel handling the trades, provided that when procedures for the storage of trading order records satisfy the following provisions, such records need not be printed out or signed or sealed:
- Non-electronic trading methods
- Where a securities trading order is placed in person, it shall be done by either principal or by an agent or authorized person of the principal, who shall fill out a letter of authorization and sign or seal it.
- When a principal or principal's agent places a securities trading order by letter, telegraph, telephone, or other TWSE-approved method, the securities broker's personnel handling the trade shall fill out the order ticket in either written or electronic form. Where order tickets are written, they shall be signed or sealed; where order tickets are filled out using an electronic trading method, the securities broker need not print out every single order ticket if it is able to implement delegation of responsibility for the handling of trading orders, and to identify which account executives are responsible for which orders.
- Electronic trading methods
- Where a principal places an order using an electronic trading method, the securities broker need not prepare an order ticket and fill it out on the principal's behalf.
- The record of a trading order shall include the principal's name or account number, time of the order, type of securities, price (limit order or market order), amount, type of trade, and period of validity ("valid for the current day," "canceled if the trade is not immediately satisfied" or "canceled if not all trades are immediately satisfied"), name or code of the associated person handling the trade, and manner in which the order is placed.
- When the principal places a trading order over the Internet, the record of the trading order shall also include the principal's Internet Protocol (IP) address and digital signature. When a trading order is placed by phone, the broker shall make use of the telecommunications provider's caller ID service to record the caller's telephone number.
When a principal places an order using a non-electronic trading method, the securities broker may provide the execution report by electronic mail, telephone, facsimile, text message, voice message, or the Internet. With the exception of orders placed by telephone voice menu system, electronic signatures issued by a certification authority shall be used to identify and confirm order tickets, order confirmations, execution reports, and other such electronic documents transmitted between securities brokers and principals that place orders by an electronic trading method. This restriction shall not apply, however, under the following circumstances:
- Electronic storage media are used, and preparation of the records is completed on the day of the trade's execution.
- The records are fully indexed, and management procedures are in place.
- A specific person(s) is responsible for records management, and it is possible at any time to convert the electronically stored data to hardcopy format.
If, after an order from a principal to trade within 30 minutes prior to the commencement of market trading hours or within a certain period of time prior to the close of market trading hours as accepted by a securities broker is reported to the TWSE, there occurs a massive revocation or amendment to the report, the TWSE may request the securities broker to collect in advance from its principal, upon accepting the trading order, the funds or securities, margin for margin purchases, or margin for short sales.
- When an order confirmation or transaction confirmation is delivered by telephone, facsimile, text messaging, or webpage program.
- When the conditions for exemption under the TWSE Operation Directions for Implementation of Direct Market Access by Securities Brokers are applicable.