If the TSEC discovers, either on its own or from information faxed by an investor (Attachment 1) making an inquiry with the TSEC, that a trustee institution has failed to report material information set out in Article 2, the TSEC may, as it deems necessary, fill out an "Order for Disclosure by Trustee Institution of Material Information, Form 1" (Attachment 2), furnishing the source and content of the information, and query that trustee institution's spokesperson or deputy spokesperson by facsimile or telephone. The trustee institution shall input the relevant explanation regarding the inquiry into the TSEC-designated Internet reporting system prior to the deadline set by the TSEC.
"Prior to the deadline set by the TSEC" in the preceding paragraph means if the trustee institution receives a TSEC inquiry by facsimile or telephone before 12:30 p.m. on a given business day, it shall input the explanation into the TSEC-designated Internet reporting system prior to market close; if the trustee institution receives the TSEC's inquiry by facsimile or telephone after 12:30 p.m. on a given business day, it shall input the required explanation into the TSEC-designated Internet reporting system prior to 5 p.m. on the same day.
The written investor inquiry of the first paragraph shall be filled out with the investor's true name, national ID number, address, and contact telephone number. The TSEC may use either the original document or a summary thereof in directing inquiries to the trustee institution during normal business hours.