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Article 11
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The master agent shall handle the following matters:
- Production of relevant information such as the investor information summary and the Chinese translation of the prospectus, and delivery of such information to sub-distributors, participating dealers, and investors. However, the master agent is not required to deliver such information to investors if the offshore ETF is traded on the stock exchange;
- Acting as the agent for service of process and all document correspondence of the offshore fund institution in Taiwan;
- Communicating with the offshore fund institution, and providing investors with relevant issuance and transaction information on the funds it represents;
- Forwarding transaction instructions for purchase, redemption, or switch of offshore funds from the investor to the offshore fund institution, provided that this rule shall not apply to an agent of an offshore ETF;
- Assisting in matters related to the protection of rights and interests of investors in events where the master agent is not at fault;
- Other matters as required by law, regulations, or FSC provisions.
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