Article 29
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With respect to the itemized account ledgers set up by a securities firm for customer money under Article 8, and to money of the customer that is kept in custody, the securities firm shall enter into a contract with the customer, specifying the following:
- Nature of the account, and the scope within which money is kept for the customer.
- Scope of payment services provided to the customer.
- Ownership and method for settlement and distribution of bank interest accruing on money kept for the customer.
- Procedures for the customer's withdrawal of money and termination of deposit of money.
- Method for the customer to inquire about its money.
- The securities firm shall keep records of all payments and receipts of customer money on the itemized customer account ledger.
- Schedule of the securities firm's management fees.
- Effective date of the contract and methods for handling amendment and termination of the contract
- Pursuant to the Personal Data Protection Act and relevant laws and regulations, the customer agrees the securities firm may furnish information pertaining to the customer's account ledger to the competent authority, the TPEx, and other institutions designated by the TPEx.
- The matters under Article 9, paragraph 6, subparagraph 4.
- The handling of disputes.
- Other matters relating to the rights and interests of the customer.
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