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Article NO. Content

Title:

Directions on Information and Communication Security Management and Control of New Technologies for Associations of Securities and Futures Market  CH

Announced Date: 2022.05.11 
Categories: Information Operations
Article 14     (Establish irregularity reporting and complaint processing method)
  1. An organization shall establish the social media irregularity reporting procedures. The management body of its official social media profile is advised to monitor the discussions on the social media profile on a random basis, and make necessary reporting or take necessary measures in the event of improper comments or irregularities.
  2. The social media profile operated by an organization shall identify the contact method for clients to file a complaint and the liaison who handles complaints.