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Article 41
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(Control and management of identity verification for video call)
- When verifying identity for a video call, an organization shall implement the one-time password (OTP), make a telephone call by its representative, or verify the identity of the person making the video call against his/her photo ID as part of the enhanced verification.
- When using the video services, an organization shall validate the authenticity of a real environment where the video call is taking place (e.g.random questions and answers) to prevent uses of prerecorded video via technologies.
- An organization shall keep the video recording or photograph for subsequentverifications.
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